Reopening FAQ
We are reopening! Yahoooooooo
We are SO excited and relieved to be able to Reopen our doors back to you, our community.
Just the notion of reopening has been a hopeful possibility that we have been working towards since shutdown. This possibility has become a reality because of you. We are eternally grateful and know that this new post-covid era of FH will be the most resilient, joyful and strongest yet! We know you are excited to know the details about when you are able to come back to the gym and what that will look like.
WHEN IS THE GYM OPENING?
We are officially opening June 15th for ACTIVE MEMBERS ONLY! Based on Washington’s Safe Start Plan, we are in Phase 1.5 which allows for 1:1 Personal Training only. Total Number of people in the facility, to include staff, trainers, and clients, will be limited to 30 percent of the facility’s building occupancy (we’re starting at 20%), as determined by the fire code.
NOT PERMITTED (this sucks we know):
High Risk clients are not permitted as part of Phase 2 re-opening. High risk clients include people over the age of 65, people with serious underlying medical conditions like chronic lung disease, moderate to severe asthma and people who are immunocompromised.
No Children allowed in the gym during this time. This one was hard, as we love to see your families, however for capacity, safety, and health reasons we can not allow children in the building right now
WHAT ARE YOUR HOURS OF OPERATION DURING PHASE 1.5?
7am through 7:30pm
ARE YOU OFFERING ANY ONSITE GROUP FITNESS CLASSES AT THIS TIME?
We are working on a week by week basis with the State of WA as we learn more. At this time we are temporarily limiting the onsite (in-person) schedule offering to 1:1 Personal Training by appointment only FOR ACTIVE FH MEMBERS ONLY. View available sessions HERE
We will continue to offer our online Home Warrior ZOOM/Facebook classes at 7am, 8:30am, 10:15am, 12:30pm and 5:30pm as well as the recorded version and programming via TrueCoach
We hope to be able to allow small group training sessions soon!
WHAT TIMES ARE PERSONAL TRAINING SESSIONS?
1:1 Personal training sessions are by appointment only and held Monday-Sunday between 6am-7:30pm depending on FH Coaches availability. FOR ACTIVE FH MEMBERS ONLY.
If you’re ready to work with a FH Coach you can view all available 1:1 Private Training sessions and book a session HERE (we will be adding more times each day)!
If you’d like to commit to more of a consistent private training schedule then you sign up up for a Personal Training package with any FH Coach HERE
DO I NEED TO RESERVE MY SPOT AHEAD OF TIME?
Absolutely! You cannot attend a training session without pre-registering.
WHAT HAPPENS IF I’M RUNNING LATE?
You cannot attend class if you arrive late (not even 10 minutes late). We are operating on a strict schedule to keep members and staff as safe as possible.
WHAT IS THE PERSONAL TRAINING CANCELATION POLICY?
Class cancellations must occur 24 hours or more prior to the start of your session.
EQUIPMENT RETURN
WHEN DO I NEED TO RETURN EQUIPMENT?
All equipment needs to be returned by FRIDAY, JUNE 19TH at the latest unless you are 65+ or have a compromised immune system then hold onto your loaned equipment until further notice.
HOW DO I RETURN THE EQUIPMENT I RENTED?
Arrive at the Gym Door and ring the doorbell. We will greet you and open up the garage door for equipment to be dropped off. Drop off on weekdays between the hours of 9:45am to 12noon at the FH Parking lot at the Leary Way garage door.
CAN I RENT EQUIPMENT AFTER FH REOPENS?
All equipment needs returned by FRIDAY, JUNE 19TH. Once we have all of our equipment back we will be able to determine a rental program.
THE EQUIPMENT THAT I HAVE WAS DAMAGED. WHAT DO I DO?
Please email info@fuelhousegym.com to discuss damaged or missing equipment.
COVID PROCEDURES
Are staff members and gym members required to wear a mask while at the facility?
Frontline staff members will be wearing masks during their shifts. All members and private training clients must arrive wearing a mask.
Is social distancing enforced in the facility?
Yes, specific floor markings are in each room. There is designated entrance and exit.
How often is the facility and equipment being cleaned?
The facility is cleaned daily by the frontline staff, and by our designated cleaning staff. These staff members follow a specific and frequent protocol. Equipment is cleaned thoroughly before and after each class. All cleaning products are top-grade disinfectants recommended by the CDC.
Will you require a temperature check at the door before entering the building?
Yes, all members and employees are required to have temperature readings before entering the building. If your temperature is 100.4 degrees or higher you cannot enter the building.
What if I have a temperature?
You may not enter the building and will need to cancel the class or appointment you are attending.
Should I avoid coming to the gym if I do not feel well?
Yes, for the safety and well being of all persons at the facility please stay home if you do not feel well in any capacity.
Other Important Information
What is the parking availability?
Normal parking is available outside the front of the building, against the fence next to the Burke trail and street parking.
Are you still offering virtual classes?
Yes! And we are also offering this to new members! Please book a No Sweat Intro to learn more
How long can I keep my membership suspended?
You can continue your suspension as long as you need. We do not want anyone returning that feels uncomfortable. We will be ready for you to return when you are!
How do I reinstate my membership?
Please email info@fuelhousegym.com if you want to reinstate your membership!
We know this kind of sucks right now
As much as we are excited to have you us all back in the gym, we know that the limitations of phase 1.5 right now kind of suck. We wish we could offer more at this time and we need to stand by our values of loving on people and lifting up the community. At this time, what that looks like is taking the safety of our staff and community very seriously. This will evolve in phases until eventually we are back to full operations hoping that we’ll be able to lead our small group fitness classes soon.
Serving you all makes our hearts sing, it just might look a little different for the time being while we navigate this unprecedented territory.
Thank you so much for your understanding, for sticking with us and knowing that we will all be together soon.